Privacy
Policy.

This Privacy Policy explains how Ticking Minds Technology Solutions Pvt. Ltd. ("TickingMinds", "we", "us") handles personal data collected through tickingminds.com and in the course of our business engagements. We are the data controller for the personal data described here.

1. Information we collect

• Information you give us. When you submit the contact form or book a call, we collect your name, email address, company, role, industry, and the details of your enquiry.
• Scheduling data. When you book a strategy call, scheduling details are processed by Calendly on our behalf.
• Technical data. Standard server logs (IP address, browser type, pages visited, timestamps) and any cookies described below.

2. How we use your information

• To respond to your enquiry and provide the services or information you request.
• To arrange and conduct meetings, diagnostics, and engagements.
• To operate, secure, and improve this website.
• To comply with legal and regulatory obligations.

3. Legal bases for processing

Where the GDPR applies, we rely on: your consent (e.g. when you contact us), the performance of a contract (delivering engagements), our legitimate interests (operating and securing the site, responding to business enquiries), and compliance with legal obligations.

4. Cookies and analytics

This website uses only essential functionality by default. If we deploy analytics or preference cookies, non-essential cookies are set only with your consent, and you can withdraw consent at any time through your browser settings.

5. Third-party services

We use a small number of trusted processors, including Calendly (call scheduling) and Google Fonts (web typography). These providers process data under their own terms and only as needed to deliver their function.

6. Sharing your information

We do not sell your personal data. We share it only with service providers acting on our instructions, professional advisers, or where required by law.

7. Data retention

We keep personal data only for as long as necessary for the purposes set out above, after which it is securely deleted or anonymized.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or port your data, to object to or restrict processing, and to withdraw consent. Under the India Digital Personal Data Protection Act, 2023 (DPDP Act) and the EU/UK GDPR, you may exercise these rights by contacting us. You also have the right to lodge a complaint with your data protection authority.

9. Data security

We apply appropriate technical and organizational measures — including access controls, encryption in transit, and least-privilege practices — to protect personal data against unauthorized access, loss, or misuse.

10. International transfers

Where personal data is transferred across borders, we use appropriate safeguards (such as standard contractual clauses) consistent with applicable law.

11. Children

This website is intended for business audiences and is not directed at children. We do not knowingly collect data from children.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the latest revision.

13. Contact us

For any privacy question or to exercise your rights, email hello@tickingminds.com.