Compliance Monitoring for a US based next-gen cloud service provider

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Compliance Monitoring for a US based next-gen cloud service provider

Client Background

Client offers cloud-based CRM streamlining grant, equipment, finances, and inspections for state/local agencies, aiming to automate manual compliance processes for improved efficiency and accuracy.

Business Context

  • Manual inspection record management across scattered systems hinders access, accuracy, and efficiency, necessitating an integrated solution to streamline recordkeeping and improve data integrity.
  • Diverse test environments, application instability, flow failures, and record management issues demanded meticulous testing strategies.

    • How did we help the Client?

  • Modular Test Design: Minimized rework with adaptable strategy for evolving requirements.
  • Optimized Flows: Prioritized key test paths based on business processes.
  • Parallel Browsers: Maximized efficiency, identified cross-app/user defects.
  • Matrix Testing: Ensured comprehensive coverage across roles, apps, and CRUD operations.

    • Benefits Delivered

  • 80% Faster Testing: Matrix-based designs slashed testing efforts by 4/5, reducing a 10-hour task to 2.5, saving valuable resources and establishing a reusable asset pool for diverse project needs.
  • Slash Design Costs 75%: Streamlined matrix testing reduced design efforts by 3/4, minimizing overall testing expenses and maximizing resource allocation efficiency.
  • Optimized Execution: Leveraging optimal business flows and integrated CRUD operations across levels (form, field, process) resulted in significantly reduced test execution efforts.
  • Rapid Issue Resolution & Minimized Disruptions: Proactive defect resolution processes expedited issue closure, and dedicated weekend support ensured smooth production deployment and swift issue resolution.

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